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Below excerpts of an email from Cerner Corporations CEO, Neal Patterson, directed to his employees. It’s hilarious and staggering.
“We are getting less than 40 hours of work from a large number of our ‘employees.’ The parking lot is sparsely used at 8:00 a.m.; likewise at 5:00 p.m. As managers, you either do not know what your employees are doing; or you do not care… Hell will freeze over before this CEO implements another employee benefit in this culture. I am tabling the promotions until I am convinced that the ones being promoted are the solution, not the problem. If you are the problem, pack your bags. I think this parental type action SUCKS. However, what you are doing as managers, with this company makes me sick…Something is going to change. I am giving you two weeks to fix this. My measurement will be the parking lot. It should be substantially full at 7:30 a.m. and 6:30 p.m. The pizza man should show up at 7:30 p.m. to feed the starving teams working late…You have two weeks. Tick-tock.”
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Time to get a new “action item” this is so old.
But….Neal revived this letter put it on the big screen at Kemper Arena and read it to all associates at the annual company “Townhall” meeting in October 2008.
Saying …. he never apologized for it and still felt the same way. He was once again angry that he was leaving campus at 5pm for a meeting and witnessed loads of associates leaving for the day- this really made him mad all over again.